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Yeah the picture doesn't exactly go with the storry, but I've seen some creative agents before. I've go one person on my team right now that would use a line like this. ** DOINK**
Stories about the life in a call center and call center humor.
ACW T-Shirt $14.99
After-Call Work (ACW). Work that is necessitated by and immediately follows an inbound transaction. Often includes entering data, filling out forms and making outbound calls necessary to complete the transaction. The agent is unavailable to receive another inbound call while in this mode.
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